Bring the power of call center AI features inside smrtPhone and smrtDialer. With intelligent transcriptions, instant summaries, and smart keyword tracking, your team spends less time digging for details and more time closing deals. Skip the replays – get highlights, searchable insights, and real-time visibility that help you act faster, coach better, and never miss an opportunity.
Instant audio-to-text for every recorded call, so key info is always at your fingertips.
Clear, concise overviews of each conversation to help you prioritize fast.
Highlight and search for exactly what matters most to your business.
Select which users and campaigns get AI, customize keywords, and easily control access.
Use AI Tools across Web, smrtDialer, and Mobile App.
Summaries and transcripts automatically sync to supported CRMs like Podio and Salesforce.
AI Tools transform your calls into instant insights. Auto-transcripts, smart summaries, and keyword detection free your team from repetitive tasks. Whether you’re in sales, support, or QA, the Call Center AI features give you the visibility to act quicker, coach smarter, and close more deals – without extra overhead.
AI Tools are included with Pro subscriptions and appear across smrtPhone, smrtDialer, and the Mobile App. To activate, toggle ON from your Dashboard. Assign access per user, customize keywords, and fine-tune preferences anytime; no tech skills required. Want to test it out? Just click Activate and start exploring.
See the highlights of every conversation right inside your Call Logs. Whether it’s a sales call, follow-up, or support ticket, Summaries let you identify value instantly; without replaying the full recording. All synced automatically across Web, smrtDialer, and Mobile.
Every AI-enabled call generates a searchable transcript. Use it to review customer details, pull quotes, or track agent accuracy. Your custom keywords appear in color for quick spotting, and speaker names are auto-tagged. It’s a training tool, a compliance check, and a productivity booster, all in one.
Many teams already trust smrtPhone as their cloud phone system, and they love the power of Call Center AI features to make every conversation count.
